Terms and Conditions

Last updated: Oct 16, 2024

Version: 1.0.2

1. Introduction

Welcome to Goto Tools Go Links ("we," "our," or "us"). By using our service, you're agreeing to these Terms of Service ("Terms"). Please read them carefully.

2. The Service

We provide a URL shortener specifically designed for internal company use, enabling employees to access long, complex web addresses with a simple, memorable short link that usually starts with "go/" followed by a keyword related to the destination page, making it easier to share information within the organization ("the Service"). By using the Service, you agree to these Terms and our Privacy Policy.

3. Your Account

  1. You must meet the minimum age requirement in your jurisdiction to use the Service. In most locations, this is 18 years old, but it may be lower in some jurisdictions.
  2. You're responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect any unauthorized use of your account.
  3. We may suspend or terminate your account if you violate these Terms.

4. Your Data and Privacy

  1. You retain all rights to the data you input into the Service.
  2. You grant us a license to store, process, and display your data solely to provide and improve the Service.
  3. We may use aggregated, anonymized data for analytics, service improvement, and marketing.
  4. We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.
  5. You have the right to access, correct, or delete your personal data. For more information on how to exercise these rights, please refer to our Privacy Policy.
  6. We may transfer your data to countries outside the EU. When we do, we ensure appropriate safeguards are in place to protect your data, as required by GDPR.
  7. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy. You can withdraw your consent at any time by contacting us or deleting your account.
  8. For information about our use of cookies and similar technologies, please see our Cookie Policy.

5. Your Responsibilities

  1. You agree not to:
    • Violate any laws or regulations
    • Infringe on intellectual property rights
    • Transmit malicious code or interfere with the Service's operation
    • Engage in unsolicited communications (spam)
    • Harass, abuse, or harm others
    • Impersonate another user or entity
  2. You agree to indemnify us against any claims or losses arising from your use of the Service or violation of these Terms.

6. Intellectual Property

  1. The Service, including all associated intellectual property rights, remains our property.
  2. If you provide feedback, you grant us a non-exclusive, royalty-free license to use it to improve our Service.

7. Payment

  1. The Service is billed on a subscription basis, in advance, either monthly or annually.
  2. Refunds are handled case-by-case and are at our discretion.
  3. We may change our fees with 30 days' notice. Continued use after a fee change means you accept the new fees.

8. Service Level Agreement (SLA)

  1. We aim for 99.9% uptime, excluding scheduled maintenance.
  2. We'll provide at least 48 hours' notice for scheduled maintenance.

9. Third-Party Integrations

  1. The Service may include third-party integrations that are subject to change. While we strive to maintain these integrations, we can't guarantee their continued availability or functionality.
  2. Using these integrations may involve sharing your data with third parties. Review their privacy policies before use.

10. Limitation of Liability

  1. To the extent permitted by law, we're not liable for any indirect, incidental, or consequential damages.
  2. Our total liability is limited to the greater of $500 or the amount you've paid us in the past 12 months.
  3. We provide the Service "as is" without warranties of any kind.

11. Changes to These Terms

We may modify these Terms from time to time. We'll notify you of material changes 30 days in advance via email or through the Service. Material changes include significant alterations to the Service functionality, changes in data handling practices, or modifications to payment terms. Continuing to use the Service after changes take effect means you agree to the new Terms.

12. Governing Law and Disputes

  1. These Terms are governed by the laws of Illinois, United States.
  2. Any disputes will be resolved in the courts of Chicago, Illinois, United States.

13. Force Majeure

We're not liable for any failure or delay due to circumstances beyond our reasonable control (like natural disasters, war, or major network failures). We will make reasonable efforts to mitigate the effects of such events.

14. Contact Us

For any questions about these Terms, please contact us.

15. Public References

We may use your company name and logo as a public reference. If we do, then we will apply a 25% discount for as long as you remain a public reference and we use your logo. You may opt out at any time by contacting us.

16. Data Protection Officer

Our Data Protection Officer can be contacted at https://www.goto.tools/contact.

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